Frequently Asked Questions

All orders are processed within 1–3 business days after payment is confirmed.

Once your order has been processed, delivery typically takes 3–8 business days within the UK.

No, we currently only ship to customers within the United Kingdom.

We accept all major credit and debit cards, as well as Klarna — so you can split your purchase into instalments or pay later at checkout.

Klarna lets you buy now and pay later, or split your order into interest-free instalments. Simply select Klarna at checkout and follow the steps. Klarna's own terms and conditions apply.

We offer a 14-day returns policy. If you're not satisfied, please refer to our Refund Policy for full details.

You can reach us via our Contact page or email us at support@yuzada.com. We aim to respond as quickly as possible.