Shipping policy
Shipping Policy
Thank you for visiting and shopping at Yuzada. Below are the terms and conditions that constitute our Shipping Policy.
1. Shipment Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
2. Shipping Rates & Delivery Estimates
We want to keep things simple and affordable for our customers. We offer reliable, tracked shipping direct to your doorstep.
- Shipping Destination: United Kingdom (UK)
- Estimated Delivery Time: 3–8 business days (excluding processing time)
- Shipping Cost: Free Shipping
3. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped, containing your unique tracking number(s). The tracking number will become active and scannable within 48 hours of dispatch. You can track your clothing delivery from our warehouse all the way to your door.
4. Incorrect Address & Lost Packages
Please double-check your shipping address during checkout. Yuzada is not responsible for orders that cannot be delivered due to incorrect or incomplete address information provided by the customer.
If your package is officially declared lost by the courier network, please contact our support team at support@yuzada.com, and we will arrange a replacement or refund for you.